Privacy Policy

Smart Cafe Collective is the name of the website and service available at smartcafecollective.uk. It is not a separate company or legal entity.

The website and service are operated by:

Registered in England and Wales

Company Number: 17236232

Email: tony@designfox.uk

In this Privacy Policy, “we”, “us” and “our” means Design Fox Collective Limited.

When you contact us through the Smart Cafe Collective website, we may collect:

• Your name
• Café or business name
• Email address
• Telephone number
• Your interest in a Smart Cafe Collective plan
• Any message or other information you choose to provide

The enquiry form is designed for business enquiries.

We ask that you do not submit sensitive or confidential personal information through the general enquiry form.

We use the information you provide to:

• Respond to your enquiry
• Understand your requirements
• Discuss Smart Cafe Collective services
• Recommend or explain suitable plans
• Arrange calls or demonstrations
• Prepare proposals or quotations
• Follow up on enquiries
• Manage our business relationship with you
• Improve our website and services
• Comply with legal obligations where required

We do not sell your personal information.

We process your information where necessary for our legitimate interests, such as responding to business enquiries, developing customer relationships and operating our services.

Where you specifically ask us to take steps towards providing a service or entering into an agreement, we may also process your information for that purpose.

Where the law requires consent, we will ask for it.

The Smart Cafe Collective website and enquiry forms are built and operated using Base44.

Information submitted through the enquiry form may therefore be processed using Base44’s systems and infrastructure to allow us to receive and manage enquiries.

We may also use other trusted technology or service providers where reasonably necessary to operate our website and business.

Where third parties process personal information on our behalf, we take appropriate steps to protect that information.

The website may display indicative plan prices, currently including:

• Starter — £99/month
• Growth — £149/month
• Premium — £249/month

These are guideline prices only and are not a binding quotation or offer.

No payment is taken through the website.

Final pricing, services and payment arrangements will be discussed and agreed separately with each customer.

We only keep personal information for as long as reasonably necessary.

Enquiry information may be retained for a reasonable period after your enquiry so that we can manage our business records and follow up where appropriate.

Where you become a customer, we may retain information for the duration of our relationship and for longer where required for legal, accounting or regulatory purposes.

Depending on the circumstances, you have rights under UK data protection law including the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Ask us to restrict how we use your information
• Object to certain processing
• Withdraw consent where processing is based on consent

To exercise your rights, contact:

tony@designfox.uk

We may need to verify your identity before dealing with your request.

The website may use cookies and similar technologies for purposes such as functionality, security and performance.

Where consent is required for non-essential cookies, we will provide an appropriate consent mechanism.

Our use of cookies may change as the website develops.

The website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies when using those services.

We reserve the right to change or update this Privacy Policy at any time.

Any changes will be published on this page and the “Last updated” date will be amended.

We recommend checking this page periodically.

If you have a concern about how we have handled your personal information, please contact us first:

tony@designfox.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

ICO: https://ico.org.uk/

Company Number: 17236232

Email: tony@designfox.uk

Smart Cafe Collective is a website and service operated by Design Fox Collective Limited.